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SIMcredible is a UK-based mobile and broadband provider offering affordable SIM-only plans, eSIMs, handsets and business connectivity, including hosted telephony and broadband. We partner with major UK networks, with plans on O2 and Vodafone now and EE SIMs coming in 2027. Our plans are flexible, with no credit checks and no long-term contracts.

SIMcredible plans currently run on O2 or Vodafone, two of the UK's largest mobile networks, and we'll be adding EE SIMs in 2027. You choose your network when you pick your plan, so you can go with whichever has the best coverage where you live and work. Every plan includes 4G and 5G at no extra cost.

Yes. SIMcredible will be offering SIMs on the EE network in 2027, giving you a choice of three of the UK's biggest mobile networks: EE, O2 and Vodafone. Keep an eye on our website for more details.

SIMcredible partners with major UK networks rather than owning its own masts. Our plans run on the O2 and Vodafone networks, giving you nationwide 4G and 5G coverage with SIMcredible's prices, flexibility and customer service.

No. SIMcredible doesn't carry out credit checks. You pay monthly by debit or credit card, so there's no lengthy application and no impact on your credit file.

Yes. SIMcredible complies with UK GDPR and only uses your data to provide and manage your service. You can ask to see, correct or delete the personal data we hold about you at any time by contacting hello@simcredible.co.uk. privacy policy

A SIM-only plan gives you calls, texts and data without a new phone, so you keep using the handset you already own. Because you're not paying off a phone, SIM-only plans are usually much cheaper than a phone contract. With SIMcredible, you simply pick your network (O2 or Vodafone), your data allowance and a physical SIM or eSIM.

In most cases, yes. Phone contracts bundle the cost of a handset into your monthly bill, often over 24 or 36 months. With a SIM-only plan from SIMcredible you only pay for your airtime, from £10 a month, and you aren't tied in. If you need a new phone, you can buy one outright from us and pair it with any SIM-only plan. SIM-only plans

SIMcredible plans start from £10 a month for 2GB of data on O2, up to £24 a month for unlimited data on our Premium Vodafone plan. Every plan includes unlimited UK calls and texts and 5G as standard.

The only difference is roaming. Standard O2 plans include free roaming in Europe, and Standard Vodafone plans are for UK use only. Premium plans, on both O2 and Vodafone, include free roaming in Europe and in around 30 worldwide destinations, including the USA, Canada, Australia, New Zealand, Mexico, South Africa and Turkey. Every plan includes unlimited UK calls and texts and 5G as standard.

It depends on how you use your phone away from Wi-Fi. As a rough guide:

• 2GB to 6GB: light use, such as messaging, email, maps and occasional browsing.
• 10GB to 20GB: everyday use, including social media, music streaming and some video.
• 50GB or unlimited: heavy use, such as streaming video, video calls on the go or using your phone as a hotspot for a laptop.

Yes. Our Unlimited plans include unlimited UK calls, texts and data. A fair use policy applies, and when you're roaming abroad, Unlimited plans include up to 25GB of data a month.

Yes. Many SIMcredible plans allow you to upgrade or downgrade monthly, so you can change your data allowance as your needs change. Just contact our team.

The best business SIM is one on the network with the strongest coverage where your team works, with enough data for how they use their phones and no long-term tie-in. SIMcredible business customers can choose O2 or Vodafone, with EE coming in 2027, and we offer tailored packages for small and medium-sized businesses, including bulk SIM pricing. Get in touch on 01234 587007 or hello@simcredible.co.uk for a quote.

The networks, coverage and allowances are the same. The difference is in the extras: SIMcredible business packages are tailored to small and medium-sized businesses and can include bulk SIM pricing, hosted telephony and business broadband.

Yes. SIMcredible offers tailored packages for small and medium-sized businesses, including bulk SIM pricing, hosted telephony and business broadband. Get in touch on 01234 587007 or hello@simcredible.co.uk for a quote. business page

We don't have a named family plan, but you can have several SIMs on one account with combined billing, each with its own allowance. It's an easy way to manage the whole household's phones in one place. Our customer service team can help you set it up.

Yes. You can buy a smartphone outright from our shop and pair it with any SIMcredible SIM-only plan. Buying your phone upfront and going SIM-only is often cheaper over time than a traditional phone contract. phone shop

The easiest way is to enter your postcode into the O2 or Vodafone coverage checker, since SIMcredible plans use those networks. Check your home, your workplace and anywhere else you regularly need signal, then choose the network that works best for you.

Neither is better everywhere. Both are major UK networks with strong national 4G and 5G coverage, but signal varies street by street. Check both networks' coverage maps for the places you use your phone most and pick the one that's strongest there. With SIMcredible, you can choose either and EE will be added in 2027.

Yes. Every SIMcredible plan includes 5G as standard, at no extra cost, on both O2 and Vodafone. To use 5G you'll need a 5G-ready phone and to be in a 5G coverage area. Elsewhere, your phone will connect to 4G.

5G SA (standalone) is the latest version of 5G. It runs on a dedicated 5G core network rather than relying on 4G behind the scenes, which can mean faster response times, more reliable connections and better battery life on compatible phones. All SIMcredible plans include 5G SA as standard. You'll need a phone that supports 5G SA to benefit and many recent models do.

Yes, as long as your phone supports 4G calling (also called VoLTE) or 5G. All UK networks, including O2 and Vodafone, have now switched off 3G, so older 3G-only phones can no longer connect for calls or data. If you're not sure about your phone, check its settings for 4G calling or VoLTE, or contact us and we'll help.

Yes. Wi-Fi calling is included at no extra charge. Your phone can make and receive calls and texts over Wi-Fi, which is ideal at home or in buildings where mobile signal is weak. Your phone needs to support Wi-Fi calling and have it switched on in settings.

Yes, on Premium plans and Standard O2 plans, which include free roaming so you can use your UK calls, texts and data abroad at no extra cost. Standard O2 plans cover Europe, while Premium plans on O2 and Vodafone cover Europe plus around 30 worldwide destinations. On Unlimited plans, you can use up to 25GB of data a month while roaming. Standard Vodafone plans are for UK use only, so if you travel abroad, choose a Premium plan.

Free roaming destinations depend on your plan (Standard Vodafone plans don't include roaming):

• Europe Zone 1 (Standard O2 and all Premium plans): Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus (excluding Turkish sector), Czech Republic, Denmark, Estonia, Finland, France and French territories, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy (inc. Vatican City), Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal (inc. Madeira), Romania, Slovakia, Slovenia, Spain (inc. Balearic Islands) and Sweden.
• Europe Zone 2 (Standard O2 and all Premium plans): Guernsey, Jersey, Isle of Man, Faroe Islands, San Marino and Switzerland.
• Worldwide (Premium plans only): Albania, Anguilla, Antigua, Aruba, Australia, Barbados, Bermuda, Bosnia & Herzegovina, Canada, Cayman Islands, Dominica, Ghana, Grenada, Jamaica, Kenya, Lesotho, Mexico, Montserrat, Mozambique, Netherlands Antilles, New Zealand, South Africa, St Kitts and Nevis, St Vincent, St Lucia, Trinidad & Tobago, Turkey, Turks and Caicos, US Virgin Islands and the USA.

A fair use policy applies when roaming. This means your plan is designed for use while you're travelling abroad, such as holidays and business trips, rather than for living abroad or using your SIM mainly outside the UK.

Orders placed before 3pm, Monday to Friday, are sent on the same day by Royal Mail 1st Class and most arrive the next working day. If you choose an eSIM, there's no post to wait for, so you can usually be up and running much faster.

A SIM is a small physical card you put into your phone. An eSIM is a digital SIM that's downloaded straight onto a compatible phone and set up automatically. Both give you the same network, coverage and service. An eSIM is quicker to set up, can't be lost or damaged, and lets you keep a physical SIM in your phone too.

Most recent smartphones do, including iPhones from the iPhone XS and XR onwards and many recent Samsung Galaxy and Google Pixel models. To check, look in your phone's settings for an option such as "Add eSIM" or "Add mobile plan". If you're not sure, contact us and we'll check for you.

Your phone will work with SIMcredible if it's unlocked and supports 4G calling (VoLTE) or 5G. Phones bought outright from a manufacturer or retailer are usually unlocked already. If you bought your phone through a network contract, check with that network that it's unlocked.

Contact your previous mobile provider and ask them to unlock it. Many providers now do this for free.

Yes. Just get a PAC code from your current provider and give it to us when you order or activate your SIMcredible SIM. Your number usually moves across within one working day and your old account is closed automatically when the switch happens.

Text PAC to 65075 from the phone you want to keep the number for. Your current provider will text your PAC code back within a minute. It's free and the code is valid for 30 days. If you don't want to keep your number, text STAC to 75075 to get a code that cancels your old plan instead.

No. When you switch using a PAC code, your old provider closes your account automatically once your number moves to SIMcredible, and they can't charge you for a notice period after the switch date. If you're still within a minimum contract term with them, they may charge an early termination fee, which they must tell you about when you request your PAC.

It depends on which you choose. An eSIM is set up automatically, so there's no SIM card to wait for. A physical SIM is posted to you: orders placed before 3pm, Monday to Friday, go out the same day by Royal Mail 1st Class, and most arrive the next working day.

First, restart your phone, check that mobile data is switched on and that you're in a coverage area. Make sure your phone is unlocked and that the SIM is fitted correctly. If it still isn't working, call us on 01234 587007 or email hello@simcredible.co.uk and we'll sort it out.

Neither in the traditional sense. SIMcredible plans are flexible rolling monthly plans, so you pay month by month with no long-term contract to tie you in. You can change or cancel your plan easily.

Yes. You have a 14-day cooling-off period after you order. If you cancel within that time, we'll refund any unused service. If you've already used some of your plan, we may charge for that use on a pro-rata basis.

You pay monthly by debit or credit card. There's no direct debit to set up and no lengthy paperwork.

Call us on 01234 587007 or email hello@simcredible.co.uk. Our office is open Monday to Friday, 9am to 5pm. You can also use our contact form. Contact Us page

Our friendly team is happy to help, whether you're choosing a plan for yourself or kitting out your whole business. Call 01234 587007, email hello@simcredible.co.uk or visit our Contact Us page. Contact Us page